Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Moran

Matt Moran

December 9, 2025

5  out of  5
rating by Matt Moran
"Josè is the man! Helpful and concise."
Profile photo of Juan Carlos Noboa

Juan Carlos Noboa

December 8, 2025

5  out of  5
rating by Juan Carlos Noboa
"Excelente servicio , muy buena atención de mi asesora la srta Marichen Montiel, despejó todas mis dudas, excelente. Lo recomendaría."
Profile photo of Maria Joseph

Maria Joseph

December 4, 2025

1  out of  5
rating by Maria Joseph
"Now I only speak from the horrible experience I had with one of their agents. His name is Rashard Wroten. He was a complete scam artist and horrible person . This man kept trying to con my mom and scam her to add more things on her policy even after she said no many times. Even without her permission he would change her policy and add on things and when she call to ask for it to be removed he would make things difficult and refuse. I get your trying to make some extra money for yourselves but if scamming older women is the way to go your pathetic! Whenever called to speak to him about the things he is doing and to fix problems he is creating he would duck the calls or hang up abruptly and never fix them. I told my mom cancel with them and to get far away from these people because not only are you disregarding the policy holder who is paying the money but also choosing to do what you want and refuse to listen or help ! I would not recommend them , I will report them and he needs to be removed as an agent because what a horrible person he is. I will never do business with State Farm again ."
We responded:
"Thank you for sharing your feedback. We always take concerns seriously and appreciate the opportunity to address them. After reviewing this matter, we can confirm that the information provided in your review does not reflect the interactions or documentation on our end. Our agency follows State Farm’s underwriting guidelines, which require accurate and verifiable information in order to maintain a policy. When information cannot be verified, despite repeated outreach attempts, State Farm may determine that a policy cannot continue as originally issued. This process is based on compliance requirements, not on the discretion of any individual team member. Regarding the concerns raised about policy changes, our records do not support that any unauthorized adjustments were made. Coverage options may be discussed with customers, but no changes are implemented without appropriate confirmation. We remain committed to transparent, ethical, and respectful service. The characterization presented in this review does not align with the professionalism and standards upheld by our agency. We welcome the opportunity to discuss any remaining questions directly. Please feel free to contact our office at 845-563-7100, so we can assist you further."
Profile photo of DanaEvan FD

DanaEvan FD

December 4, 2025

5  out of  5
rating by DanaEvan FD
"Jose was very helpful and accomplished what we needed to do"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Grace Cain

Grace Cain

December 2, 2025

5  out of  5
rating by Grace Cain
"Jose did a great job in helping me find home and auto insurance. He was even able to help me get more savings. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mary Doehla

Mary Doehla

December 2, 2025

5  out of  5
rating by Mary Doehla
"We had a great experience working with our State Farm agent, Marichen Montiel Hertling. She made the process of updating our term life and auto insurance policies painless. She patiently guided us through the whole process, explained everything in a way that we could understand, all while being down to earth and completely relatable. It felt like working with a family friend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Josue Negron

Josue Negron

December 1, 2025

5  out of  5
rating by Josue Negron
"I can always count on Jose to answer all my policy and billing questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Lisa Bonita

Lisa Bonita

December 1, 2025

5  out of  5
rating by Lisa Bonita
"Thomas, an agent with Phillip Williams, from State Farm, was exceptional in reviewing my policy to find the best rate for me and following up with me. I highly recommend this agent to help you with your insurance."
We responded:
"Thank you so much for the kind words, Lisa! "
Profile photo of Chaanoun Yasmine

Chaanoun Yasmine

November 29, 2025

5  out of  5
rating by Chaanoun Yasmine
"I come here all the time, and Marie is honestly the reason I always have a great experience. She makes everything fun, easy, and totally stress-free. She knows her stuff, she’s super reliable, and she truly cares about her clients. Every visit with her feels like catching up with a friend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nisrine Azraq

Nisrine Azraq

November 29, 2025

5  out of  5
rating by Nisrine Azraq
"Mari has been great to work with. She’s easy to talk to, quick to respond, and really knows her stuff. She made getting insurance simple and stress-free. Definitely recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lizzette Clemente

Lizzette Clemente

November 26, 2025

5  out of  5
rating by Lizzette Clemente
"Excellent service and very friendly, not to mention he knew exactly what we needed. Thank you State Farm"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Aissam Mansouri

Aissam Mansouri

November 24, 2025

5  out of  5
rating by Aissam Mansouri
"Mari is absolutely amazing, super helpful, responsive, and really cares about making sure you get the best coverage for your needs. Highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jace Harris

Jace Harris

November 21, 2025

5  out of  5
rating by Jace Harris
"Excellent service! His name wasn’t (Jake from State Farm )lol but Andrew did an awesome job. He helped me secure a great price. 10/10 - highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Alejandra Flores

Alejandra Flores

November 20, 2025

5  out of  5
rating by Alejandra Flores
"Mari helped me out via phone. She made everything easy to understand and was accommodating to my schedule."
Profile photo of Tiffany Persaud

Tiffany Persaud

November 20, 2025

5  out of  5
rating by Tiffany Persaud
"Jose Marin, my State Farm Agent, has always been so kind and helpful to my mom and I with our car insurance! Keep up the great work team!"
Profile photo of Anabel Marquez

Anabel Marquez

November 18, 2025

5  out of  5
rating by Anabel Marquez
"I was looking for a cheaper price compared to where I was originally. Thanks to State Farm and the representative Jose who helped me find what I was looking for. Jose was very honest, understanding, and helpful. Mari, who was also kind and helpful, is recommendable because she reached out to make adjustments to my insurance!"
We responded:
"Annabel, thank you for taking the time out of your day to write Jose and our New Windsor agency this great review. We look forward to helping you for many more years to come and thank you so much for your business. Phil Williams, Owner"
Profile photo of L M

L M

November 17, 2025

5  out of  5
rating by L M
"Thank you so much to the Phillip Williams State Farm Team, especially Jose Marin. Jose has always been, and continues to be an amazing agent who on numerous occasions has helped our family with both auto and home insurance policies. He is quick to return a phone call, and very thorough when it comes to any aspect of our insurance needs. Thank you again, Jose!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of James Bridgeforth

James Bridgeforth

November 17, 2025

5  out of  5
rating by James Bridgeforth
"Jose was an amazing help easy to understand and talk to thank you so much!!"
Profile photo of octzone

octzone

November 14, 2025

5  out of  5
rating by octzone
"Great service. I was greatly informed and helped by Mari who was very friendly and kind. she did a awesome job."
Profile photo of Nicholas Wayne

Nicholas Wayne

November 14, 2025

5  out of  5
rating by Nicholas Wayne
"5 stars! I highly recommend working with Jose Marin.He’s helped me get the best prices on insurance for both of my businesses. All around great guy!"
Profile photo of John Birn

John Birn

November 14, 2025

5  out of  5
rating by John Birn
"I was recently moving from an apartment to my condo and needed home owners insurance. I called and was on the phone with Jose. Jose was professional and very helpful with this process. Any questions I had were answered. Jose was very knowledgeable and made everything simple."
Profile photo of Sandra Marin

Sandra Marin

November 13, 2025

5  out of  5
rating by Sandra Marin
"I have been with State Farm for nine years now. José A Marin has always been knowledgeable, professional, courteous and trustworthy. José always goes above and beyond to assist me with all my insurance needs. It is always a pleasure to work with José. I am very fortunate to have him as my agent, cannot ask for anyone better !!!! In a day and age when you cannot really work with a person on a personal and professional basis. It has been a great with a Person who shows they care about what works best for me and not sales!!.Jose' A Marin shows great exemplary Customer service!!"
We responded:
"Thank you for the review, Sandra! We greatly appreciate your business! "
Profile photo of Jaymarie Lasso

Jaymarie Lasso

November 11, 2025

5  out of  5
rating by Jaymarie Lasso
"José siempre me a sido y su equipo de trabajo de gran ayuda con todas mis dudas y a sido bien preciso me a encantado su manera de manejarse con sus clientes es de mucho agrado gracias por sus servicios saludos!!"
Profile photo of Dorina H

Dorina H

November 11, 2025

5  out of  5
rating by Dorina H
"So happy I switched to State Farm. Jose Marin was extremely helpful, gave me a quote right away and told me where and how I can save with discounts. Overall pleasant experience."
Profile photo of Vinnie

Vinnie

November 6, 2025

5  out of  5
rating by Vinnie
"I have been a client for many years and have had a number of issues that I’ve needed help with. The most recent being a motor vehicle accident. Tina Hughson is the person I usually deal with and she has always gone above and beyond to help me with whatever I need. She made sure everything with my car accident claim was handled quickly and professionally. The entire team in this office works the same way. Thank you to Tina and everyone in this office for always being so wonderful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"