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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Blake

February 9, 2026

5  out of  5
rating by Alex Blake
"Jose was great !! He was very polite and courteous."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Phillip Williams’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Josie

February 6, 2026

5  out of  5
rating by Josie
"We have been using Phil Williams since 2002. Great customer service over there at State Farm. One thing to note is that Jose is such a great guy. He always handles our account and makes us feel at ease. He gets things done and explains everything to you. Which is awesome that he takes the time to do that for his customers. What a great guy. Thanks again."
We responded:
"Thank you so much for the 5-stars, Josie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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L S (Reddish Bull)

February 5, 2026

5  out of  5
rating by L S (Reddish Bull)
"I have nothing to say but THANK YOU! I had an accident an year ago, cut my fingers. I'm doing my disability, and I'm broke, financially. I live in upstate NY and the closest supermarket is 15 min drive. José A. Marín is my agent at State farm, absolutely opposite of what you would expect from an insurance guy. He not just listened to my situation, he actually gave me a huge discount, so i can drive to buy bread. Thanks again!!!"
We responded:
"L, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kaitlyn Lauro

February 5, 2026

5  out of  5
rating by Kaitlyn Lauro
"My experience working with Mari to open a new life insurance policy was great. She was very knowledgeable and explained the different policies thoroughly and was open to any questions I had. She was very kind and helpful and should definitely be who you go to for any insurance policy needs you have! :)"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Phillip Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in New Windsor ."
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Kristina Chuckry

January 29, 2026

5  out of  5
rating by Kristina Chuckry
"Marichen Montiel Hertling has been so helpful and wonderful to work with. She goes above and beyond for her customers."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rich Migo

January 27, 2026

5  out of  5
rating by Rich Migo
"Highly satisfied customer service - Representative explained Information briefly and very respectfully, being understanding of my questions and concerns and patient through it all."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Phillip Williams’s Team. "
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Maricruz Perez

January 27, 2026

5  out of  5
rating by Maricruz Perez
"I had a great in-person experience with Leslie Chavez at State Farm. She was extremely patient, took the time to go over my billing concerns with me, and made sure I fully understood everything before I left. She was kind, professional, and genuinely helpful. I truly appreciate her support and would highly recommend her to anyone needing assistance with their account."
We responded:
"Thank you for your kind review of State Farm Agent Phillip Williams’s Team. We appreciate it! Thank you for the amazing review, Maricruz! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Micahela Ramos

January 27, 2026

5  out of  5
rating by Micahela Ramos
"José is a very good person."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Phillip Williams’s Team. "
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Kristina

January 26, 2026

5  out of  5
rating by Kristina
"I’ve been dealing with Jose he has been nothing but amazing and very understanding.I would recommend State Farm ( Jose ) to all my family and friends .Anytime I need him he always returns my calls goes about and beyond for his clients"
We responded:
"We are grateful for your 5-star review, Kristina! Thanks for taking a moment to share your positive rating of State Farm Agent Phillip Williams’s Team here in New Windsor . "
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Myriam Gautier

January 22, 2026

5  out of  5
rating by Myriam Gautier
"Rashard Wroten was an excellent agent for what I needed."
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Mehdi Alami

January 22, 2026

5  out of  5
rating by Mehdi Alami
"Thomas was very helpful in getting me the best possible coverage. I have a unique car but he was very knowledgeable and patient with explaining different coverages and policies. Highly recommend."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Mehdi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Phillip Williams’s Team—we are always here to help! "
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Tynisa Woody

January 21, 2026

5  out of  5
rating by Tynisa Woody
"Thank you to Jose Marin, he is the best, always there when I need him and provides the best insurance advice. Thanks Again Jose"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Phillip Williams’s Team. "
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Ms Chardonnay

January 15, 2026

5  out of  5
rating by Ms Chardonnay
"I called in for a quick explanation of my daughter's policy and Jose Martin was exceptional. He provided a clear and simple explanation of the policy, its benefits and terms. He is very knowledgeable and friendly, which surpassed Customer Satisfaction expectations. He's a wonderful asset to this the company and gives State Farm a good name. Thank you Jose for your assistance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Phillip Williams’s Team. "
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Linda Ford

January 15, 2026

5  out of  5
rating by Linda Ford
"I always have a very good experience when i talk to anybody at Statefarm. They are very nice people and always pleasant. Thank you for your help. well appreciated."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Phillip Williams’s Team! We deeply appreciate your kind words here in New Windsor . "
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Toni Sanders

January 15, 2026

5  out of  5
rating by Toni Sanders
"I've been dealing with my agent Jose Marin for 10+ years and never disappointed,he goes above and beyond to help find all aspects in insurance not only to save you in insurance but, to treat you like family and keep your mind at peace without extra expenses. Go into their office they're all amazing people. Thanks Phil and State Farm!!"
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kami Gomez

January 13, 2026

5  out of  5
rating by kami Gomez
"Phillip Williams State Farm provides excellent service. The team is professional. Marichen is very knowledgeable. She explain my coverage options clearly. I highly recommend Phillip Williams State Farm for anyone looking for insurance and great customer service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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eblin henrriquez

January 13, 2026

5  out of  5
rating by eblin henrriquez
"El señor Josè A Marìn,pudo ayudarnos con lo que le solicitamos ,mi esposo y yo muchas gracias."
We responded:
"We are grateful for your 5-star review, eblin! Thanks for taking a moment to share your positive rating of State Farm Agent Phillip Williams’s Team here in New Windsor . "
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Cristina Lopez

January 9, 2026

5  out of  5
rating by Cristina Lopez
"El senor Jose me dio un excelente servicio que dios lo bendiga siempre"
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Risa Tochigi

January 7, 2026

5  out of  5
rating by Risa Tochigi
"Mari is great!!! She makes you feel so comfortable and is incredibly easy to talk to. She creates a space where you can ask questions freely, and she always answers with patience and clarity. She is very knowledgeable, diligent, and genuinely helpful. Mari takes her time explaining all the plans and options, making sure everything makes sense without ever making you feel rushed or pressured. It’s obvious she really cares about her clients and wants them to have the best coverage for their needs. She is responsive, detail-oriented, and goes above and beyond to help—something you don’t always find when dealing with insurance. Thanks to Mari, the whole process was smooth, stress-free, and even enjoyable. I highly recommend working with her if you’re looking for someone who is trustworthy, professional, and truly on your side. Thank you, Mari, for the outstanding service!"
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cathy Mueller

January 5, 2026

5  out of  5
rating by cathy Mueller
"Very professional and easy to talk to. Very thorough. Took care of everything on their end. All I had to do was supply some information."
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Joanne Villanueva

January 2, 2026

5  out of  5
rating by Joanne Villanueva
"Hello, my name is Joanne. By chance I called looking for car insurance, then gradually life insurance. I met Mari on the phone that day. Mari has been a God sent to me. She's knowledgeable, smart, humble, caring, has great advice, Mari is like family now, like my daughter. We have a friendship.FOR OVER A YEAR..... FOR ALL YOUR INSURANCE NEEDS, GO SEE MARI, AT STATE FARM. SHE'LL DO EVERYTHING TO HELP."
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Gazelle

January 2, 2026

5  out of  5
rating by Gazelle
"Had a really good experience with Mari. She was easy to talk to, helpful, and answered all my questions. I definitely recommend her"
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francisco hernandez

December 31, 2025

5  out of  5
rating by francisco hernandez
"Fue muy amable y atento a todas mis preguntas muchas gracias Luciano Un trabajo excelente 10 de 10"
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Mike Dean

December 31, 2025

5  out of  5
rating by Mike Dean
"Thank you Danielle for providing me top insurance at a very good price!"
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Devona Johnson

December 31, 2025

5  out of  5
rating by Devona Johnson
"Jose was amazing, he answered all my questions and I felt very satisfied in the end. As a new customer I really appreciate the great customer service. I’m so happy I chose State Farm!!!!"