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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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NyDirty Sanchez

June 18, 2025

5  out of  5
rating by NyDirty Sanchez
"Jose is always a pleasure to work with and all of Phillip team gets the job done fast and informative. I use them for all my insurance needs from house to toys. Highly recommend looking into what they can do for you. My agent for over 25yr and never a issue"
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Magali Aguilar

June 18, 2025

5  out of  5
rating by Magali Aguilar
"I have been with Phil Williams for many years now and I am very pleased with the service. Everyone is always helpful and friendly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rick Gutta

June 16, 2025

5  out of  5
rating by Rick Gutta
"Have been a satisfied customer since 1982 with State Farm. Most of that time has been working with the Phil Williams Agency. They look out for their clients. In particular my recent dealings with Marichen Montiel Hertling have been exemplary. Thanks for your help and patience Mari!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rashard Wroten

June 16, 2025

5  out of  5
rating by Rashard Wroten
"Phil has a great team over at is office in New Windsor!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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christine baumann

June 16, 2025

5  out of  5
rating by christine baumann
"I honestly couldn't be happier with the service at Phillip Williams' State Farm agency. From the moment you walk in, you're met with genuine warmth and kindness; Phillip himself is truly one of the kindest people I've ever met, and that caring attitude clearly extends to every single person in his office. I often work directly with Jose Marin, and I can't speak highly enough of his dedication. He (like the rest of the team) consistently works diligently on behalf of his clients. It's rare to find an office where every interaction is so pleasant and where you feel so genuinely cared for. In a world where everything is automated, this office is such a breath of fresh air. Being a client here is a fantastic experience and I highly recommend them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nancy Delgado

June 15, 2025

5  out of  5
rating by Nancy Delgado
"He is always very pleasant and understanding always there when I need him and very helpful"
We responded:
"Thank you, Nancy!! "
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Clara Coppola

June 13, 2025

5  out of  5
rating by Clara Coppola
"Jose was great! He made the process of getting renters insurance very easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jhonnatan Garcia

June 13, 2025

5  out of  5
rating by Jhonnatan Garcia
"It has been a pleasure working with Jose Marin and the State Farm staff. Jose in particular is very knowledgeable and relatable and has taken care of my insurance needs for years. He cares for and remembers his clients, so much so that anytime I called I would specifically ask for him. Thank you again for your assistance 🙏🏽"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Bell

June 12, 2025

5  out of  5
rating by Lisa Bell
"My agent Jose always goes above and beyond for me! Great Customer Service, quick call back response. Very knowledgeable and helpful when insuring my 2nd vehicle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jude Franck

June 11, 2025

5  out of  5
rating by Jude Franck
"I can’t say enough good things about Mari. From day one, she has been professional, patient, and genuinely committed to helping me find the best coverage for my needs. She took the time to explain everything clearly, answered all my questions without rushing, and made what could have been a stressful process feel smooth and easy. Mari brings a personal touch that’s rare these days—you can tell she truly cares about her clients. She followed up consistently, kept me informed every step of the way, and helped me feel confident in my decisions. Her knowledge, kindness, and attention to detail truly set her apart. If you’re looking for someone who’s not only great at what they do but also a pleasure to work with, Mari is the one. I highly recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cree skirted tinky winky

June 9, 2025

5  out of  5
rating by Cree skirted tinky winky
"I've been with state farm for well over 20 year's and every last person I interacted with has always been kind knowledgeable and understanding and most importantly.....super helpful. José M. I truly thank you for educating me and going beyond to make sure I understood the importance of making quick decisions. Thank you for always being there for me. Thank you state farm team for all that you do to insure and keep us safe. Like a good neighbor state farm is definitely there. Love you guys ♥️🤞🏾"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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james bridgeforth

June 9, 2025

5  out of  5
rating by james bridgeforth
"There aren’t enough words in the world that manifest what could be said. But I can and will say this much, “ they’re the BEST and most sincere who truly care for their clients”. Don’t change the way you’re doing things and continue keeping up the great job! I been with State Farm a long time and plan on staying with State Farm even longer. Thank you very much for always being there for me. I also wish to say that Mari is truly great at her job! Thank you for going above and beyond for me as well as helping me understand all you were doing for me. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Flor Araujo

June 8, 2025

5  out of  5
rating by Flor Araujo
"I had a great experience working with Jose. He was friendly yet very professional throughout the entire process. Jose took the time to explain everything clearly, answered all my questions with patience, and made sure I understood all my options. His helpful attitude and thorough knowledge made what could have been a stressful process feel easy and smooth. I truly appreciate his support and highly recommend him to anyone looking for trustworthy and attentive service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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wanda mora

June 5, 2025

5  out of  5
rating by wanda mora
"Working with Mari it always a pleasure she is very professional and always helps out with issues one might have .Thank You Mari for all you have helped me with and the ease to navigate through any issues ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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V

June 5, 2025

5  out of  5
rating by V
"José Marín helped me out with getting my insurance started and he did everything he could to get me the best price possible and honestly he has set the bar so high that I don't think any other insurance agent would ever be able to compete at this point, 10/10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jackey Hinkson

June 4, 2025

5  out of  5
rating by Jackey Hinkson
"Working with Jose was a great experience! I had been calling around to multiple agencies and he was by far the best person I have worked with. Super helpful and got me the best deal possible!! Thank so much!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Max Burman

June 4, 2025

5  out of  5
rating by Max Burman
"José is great to work with. Anytime there was an issue or I needed something he was there to help immediately."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Debbie Iles

June 3, 2025

5  out of  5
rating by Debbie Iles
"Jose’ was very professional and efficient in securing me renter’s insurance. Clearly, you can tell Jose’ takes pride in what he does, hence, enjoys creating an alliance with his customers."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Laura Lozano

May 30, 2025

5  out of  5
rating by Laura Lozano
"Estoy muy contenta con el servicio que recibí de parte en Stare Farm , desde el momento que llegué todo el personal fue muy atento , José me ayudó mucho con todo el proceso pues hice transferencia de un estado a otro y José me explicó con detalle además me ayudó a encontrar un precio accesible para mi aseguranza ,"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mmw60

May 28, 2025

5  out of  5
rating by mmw60
"Jose was a pleasure to work with. He helped me get house insurance and did all the leg work and made my move less stressful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Augie R.

May 27, 2025

5  out of  5
rating by Augie R.
"I've had nothing but good experiences with this branch. The staff goes above and beyond and always courteous. I have nothing but good experiences with the staff and branch as a whole. Good job by all, Thank You All for what you do, appreciate it immensely 👊😎🇺🇲"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stephen Hiltz

May 22, 2025

5  out of  5
rating by Stephen Hiltz
"Customer service is terrific. Great help with my auto and home policies"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nancy Evangelista

May 21, 2025

5  out of  5
rating by Nancy Evangelista
"This State Farm office is the best. They are very professional, friendly and very helpful. I could always count on getting my requests done. Thank you everyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sara Vann

May 19, 2025

5  out of  5
rating by Sara Vann
"What started off as a significantly stressful day was completely turned around by the customer service I received from José Marín at the Vails Gate State Farm office! José resolved my concern in just minutes, and his thoroughness helped me feel seen, heard, and valued! José is one of the many reasons that I’ve been doing business with State Farm for well over a decade!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephen

May 16, 2025

5  out of  5
rating by Stephen
"I would like to give my appreciation and thanks to the representative Mari, which she assisted in finding me the cheapest insurance payment options possible, and assisted in helping me with my car insurance policy transfer to my new vehicle. All done with the compassion which made it as helpful and trouble free as possible. Thank you all at Phillip Williams"