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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vinnie

November 6, 2025

5  out of  5
rating by Vinnie
"I have been a client for many years and have had a number of issues that I’ve needed help with. The most recent being a motor vehicle accident. Tina Hughson is the person I usually deal with and she has always gone above and beyond to help me with whatever I need. She made sure everything with my car accident claim was handled quickly and professionally. The entire team in this office works the same way. Thank you to Tina and everyone in this office for always being so wonderful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Santos Bonill

November 4, 2025

5  out of  5
rating by Santos Bonill
"Excelente muy profesional y buena amabilidad"
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Cynthia Rivera

November 4, 2025

5  out of  5
rating by Cynthia Rivera
"José A. Marín was great! It was my first time getting renters insurance and Jose was very informative and helpful on the process. He answered all my questions and has been attentive ever since. So if there’s anything I need I know that State Farm is there., it’s been 2 years now and everything is still great :)"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Phil Williams, State Farm Agent, New Windsor, NY 12553, 845-563-7100"
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David Garcia

October 31, 2025

5  out of  5
rating by David Garcia
"Have had this my insurance with them since I started driving. I would never change my insurance provider. The staff is super helpful and reachable at any times. Thanks to Andrew my family has the best coverage around. Very satisfied customer. Would definitely recommend them to anybody!"
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Josie M

October 30, 2025

5  out of  5
rating by Josie M
"Over the last 4 years I have been with the Vails Gate branch, the customer service I've received with every visit or phone call has been consistently exceptional. Jose Marin truly embodies the State Farm mission with always putting the customer first. He always goes above & beyond to ensure I get the service that fits my needs and that I'm fully informed before making any decisions. Jose is truly that neighbor that always looks out for you and why I continue to be a customer of this branch."
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Linda Atak

October 29, 2025

5  out of  5
rating by Linda Atak
"The reps have been wonderful- Jose and Mari are both delightful."
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Adam Ferouat

October 27, 2025

5  out of  5
rating by Adam Ferouat
"Mari was so professional, attentive and very knowledgeable. Highly recommended !"
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buttrfly1313

October 23, 2025

5  out of  5
rating by buttrfly1313
"State Farm Insurance, Speak to Thomas for any insurance questions you may have, he’s very knowledgeable, polite and friendly!!! The BEST!!! 5 STAR ⭐️⭐️⭐️⭐️⭐️😊"
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Angelica Guevara

October 23, 2025

5  out of  5
rating by Angelica Guevara
"Got Renters and car insurance at a great price with the help of representative, Andrew J. Silva at 614 Temple Hill rd, New Windsor NY 12553 location. Great representative to work with, thank you."
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Lisa Bolling

October 20, 2025

5  out of  5
rating by Lisa Bolling
"Luciano supported me on 10/3. He was courteous, professional and found ways to support me!"
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Lillian Parada

October 19, 2025

5  out of  5
rating by Lillian Parada
"Jose's costumer service was honest and informative and always available to answer questions."
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Julie Santiago

October 18, 2025

5  out of  5
rating by Julie Santiago
"Great Customer Service Support. Luciano was extremely helpful with everything from start to finish. Im very satisfied with the services I received."
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Sahr Bundor

October 16, 2025

5  out of  5
rating by Sahr Bundor
"Marichen really made The process so simple, from start to finish, answered my questions and made the adjustments a breeze."
We responded:
"Thank you Sahr! We are always here to help! "
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Chioma Ofodum

October 13, 2025

5  out of  5
rating by Chioma Ofodum
"Luciano did a great job. Thank you State Farm"
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John Rodriguez

October 9, 2025

5  out of  5
rating by John Rodriguez
"Mari did a fantastic job of breaking down coverages and premium and facilitated my stay with this this insurance company"
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Max Burman

October 8, 2025

5  out of  5
rating by Max Burman
"José is great to work with! Anytime there was an issue or I needed something he was there to help immediately. He makes what can normally be a tricky and frustrating process of dealing with insurance, easy and stress free."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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R M

October 7, 2025

5  out of  5
rating by R M
"Thomas is so wonderful. There was an issue which he took care of and straightened out right away. He is always very helpful and I have peace of mind knowing I can count on him if need be."
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Keyla Rodriguez

October 6, 2025

5  out of  5
rating by Keyla Rodriguez
"Mari was super informative and helpful throughout the whole process. 5 star rating for such great customer service!"
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Jaedyn Thomes

October 6, 2025

5  out of  5
rating by Jaedyn Thomes
"Mari was very helpful with helping me find the best discounts on my insurance!"
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Kevin Osorio

October 6, 2025

5  out of  5
rating by Kevin Osorio
"I came in and Andrew give me very Good information and made everything super simple for me to understand. Not only was he able to help me with understanding this, he made it very easy. I would fully recommend it to anyone considering insurance."
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Rafael Castillo

October 1, 2025

5  out of  5
rating by Rafael Castillo
"Buen servicio muy amables"
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Travis Herbert

October 1, 2025

5  out of  5
rating by Travis Herbert
"I had a great experience working with Jose Marin at State Farm. He was very knowledgeable, patient, and took the time to explain all of my options in detail. Jose made the entire process smooth and stress-free, and I really appreciated how he tailored the coverage to fit my needs and budget. Highly recommend him if you’re looking for an agent who genuinely cares about his clients."
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P R

October 1, 2025

5  out of  5
rating by P R
"I Needed to switch my insurance from moving out of state and i received the best help from my agent Mari who throughly explained everything and made everything a very fast process. Thank you Mari! I absolutely recommend her if you want to quickly assess your policy options"
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Luciano Santiago

September 30, 2025

5  out of  5
rating by Luciano Santiago
"Great service provided by Thomas, very intelligent and versed in material! Great guy 💯👌🏻"
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Daquan Simmons

September 30, 2025

5  out of  5
rating by Daquan Simmons
"Extremely helpful and polite gentleman! Definitely would recommend State Farm to others based on this experience"